If your question isn’t answered here, feel free to contact us.

What is an “Escape Game?”

An escape game is a real-life experience where participants are "locked" in a room and must use elements of the room, the group’s collective knowledge, and wits to discover clues, solve puzzles, and escape and/or find the missing item within a set amount of time.

Where are we located?

Escape Room Virginia Beach is conveniently located off I-264, less than one minute from Town Center Virginia Beach at 4317 Bonney Road.

Will I be locked in a room?

No. Do not worry, claustrophobes. Due to safety precautions, you will never actually be locked in a room. You will have 60 minutes to escape the room with a certain item you and your group have been tasked to find.

What is your cancellation policy?

All bookings are final and non-refundable. Cancellations, no-shows, and late arrivals will not be reimbursed.

How long does the whole experience take?

You will have up to 60 minutes to escape the room. Please arrive 15 minutes before your scheduled time for orientation before the game begins. If you don’t escape, plan on spending a few minutes after the game for a short debrief and to gather your belongings.

Do I need to bring anything?

Besides yourself, you are good to go! All other materials will be provided for you in your quest to escape.

Can I play more than one game?

Absolutely! If you’re up for the challenges, go for it! Each game (orientation, room, and debrief) is about an hour and a half so be sure to plan accordingly.

How difficult are the games?

Each game will vary. Every room has a different theme and will accommodate various skill levels and interests. Mostly, it depends on your previous experience with escape games.

Will other people be in the room with us?

If you want a private experience, you must book an entire room. This will allow you to bring up to the maximum amount of players for that room. If you don’t book the entire room, there is a chance that others will book the other available spots. But that’s okay, the potential of meeting and playing with other people is great! The more the merrier!

How many people can play?

Each of our rooms is designed to accommodate between 2 to 8 people; however, if you have a couple extra, feel free to give us a call and we will see how we can make it happen! We suggest that the minimum amount of people required to play is 2, unless you have a personal best to beat.

How do I pay?

All payments are made via our online booking system or by calling 757-228-7577 and making a reservation over the phone. Please note that we do need to take payment over the phone in order to make the reservation.

Is there an age limit?

We recommend our games for those over the age of 14 due to the level of difficulty. Children between the ages of 12 and 14 may play if they have a parent or guardian sign our liability waiver and accompany the children in the room during the experience. If you have children below the recommended age or who are between the ages of 12 and 14 that want to play without a guardian in the room, we require that you book the entire room for a private experience. This is to ensure the safety and happiness of all guests.

How much is it?

The cost is $25 per person plus tax. All bookings are made via our booking page or over the phone. If you book the entire room you’ll receive a 20% discount. Interested in bringing a big group and/or participating in multiple rooms? Ask about our group rates. We do offer gift certificates, too. Click here to purchase them as a gift for someone.


Can you accommodate large parties or corporate events?

Absolutely! We can host a variety of different events and parties. From corporate team building activities to birthday parties, family gatherings, and large parties, participating in our escape rooms is a fun group experience. Shoot us an email for more information.

Do I need to book an appointment or may I just show up to play?

We strongly suggest that you book online through our booking page so that you will get the room and time slot that works best for you. If you walk in, we cannot guarantee that a room will be available for you to play right away. To be safe, call us at 757-228-7577 to see if we have any last minute openings for you and your team.

I didn’t escape on my first visit. May I try the room again?

Of course. But please call 757-228-7577 and/or email booknow@escaperoomvb.com so we can evaluate options. We want to ensure that you’re not going to be playing with people who have never attempted the room before.

Looking for a gift certificate?

Interested in buying a gift certificate for someone? Click here.

Already have a gift certificate that you bought from us online? Redeem Here.

*This does not include promotional codes.


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